Privacy Policy
At Cleenora Maids and Cleaning Services, safeguarding your privacy is our utmost priority. This Privacy Policy details the practices we employ to ensure the confidentiality and security of your personal information when you interact with our website and services. By utilizing our platform, you consent to the collection and use of your data as outlined below.
1. Information We Collect
We collect both personal and non-personal information to deliver superior services and enhance your experience. Specifically, we gather:
1. Personal Identification Information: Such as your name, contact details (email, phone number), and any information you voluntarily provide.
2. Non-Personal Identification Information: Data related to your browser type, IP address, and technical details of your interaction with our platform.
1.1 Methods of Data Collection
We collect information through direct interactions (e.g., form submissions) and automated means such as cookies, which track your activity on our website to optimize performance and provide a personalized experience.
5. Use of Cookies
Cookies are employed on our website to enhance user experience. These small data files enable us to track user preferences, streamline navigation, and improve website efficiency.
5.1 Types of Cookies We Utilize
Essential Cookies: Necessary for website operation and core functionalities.
Performance Cookies: Used to assess user engagement and optimize website performance.
Targeting Cookies: Gather data on your browsing behavior to deliver relevant marketing content.
You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of certain features on our website.
2. Purpose of Data Collection
The data we collect serves critical business functions, including but not limited to:
- Service Delivery: To tailor our services according to your preferences and needs
- Communications: To update you on service changes, promotions, and relevant content.
- Security Management: To safeguard our platform from unauthorized access, fraud, or security breaches.
- Performance Analytics: To analyze user interaction and improve website functionality.
6. Your Rights Regarding Personal Data
We are committed to ensuring that you maintain full control over your personal information. Your rights include, but are not limited to:
- Right of Access: The ability to request a copy of the data we store about you.
- Right of Correction: The ability to correct inaccuracies or update incomplete data.
- Right of Deletion: The ability to request deletion of your personal data, subject to certain legal or regulatory obligations.
- Right to Data Portability: The ability to request that your data be transferred to another service provider.
3. Data Sharing Practices
We respect your privacy and do not sell or rent your personal information to third parties. However, in order to operate efficiently, we may share your information with trusted partners, such as service providers, who help facilitate our operations under strict confidentiality agreements.
3.1 Third-Party Partners
Our third-party providers, including but not limited to payment processors and hosting services, may have limited access to certain data solely to support service delivery. These partners are contractually obligated to maintain the integrity and confidentiality of your information.
3.2 SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
7. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon request for deletion, we will securely dispose of your data, unless required by law to retain specific information.
8. Amendments to Our Privacy Policy
We reserve the right to modify this Privacy Policy at our discretion. Any changes will be communicated via an update to this page, and we encourage you to review it periodically. Your continued use of our services following any modifications will signify your acceptance of the changes.
4. Data Security Measures
We implement robust security protocols to ensure the protection of your personal data. This includes the use of encryption technologies, secure data storage solutions, and controlled access systems to prevent unauthorized use or disclosure.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please do not hesitate to reach out:
- Email: info@cleenoramaidsandcleaningservices.com
- Phone: (877) 665 – 8507
